PR Newswire press release on US ticket sales

PR Newswire on US ticket sales

What went wrong

Anatomy of a marketing disaster

U2.com apologises, offers refund to members

U2.com has issued an apology to both U2.com members and those attempting to buy tickets during the general sale in a statement entitled “‘Vertigo Tour’ tickets: Latest News“. U2.com also offers a refund to members holding unused presale codes. (Details…

No tickets? Blame U2 management, says promoter

Who’s to blame for the U2 fan club presale debacle? A Clearchannel representative points the finger squarely at U2’s management. U2log.com has learned some interesting information from a Clearchannel representative who has been employed by the company for more than…

BBC’s ‘Watchdog’ reviews U2’s U.K. ticket sales

The BBC’s consumer complaints programme, ‘Watchdog‘ will be doing a feature on ticketing arrangements for U2’s shows in the U.K. on Tuesday night’s programme (Feb 1, 7pm GMT, BBC1). The show’s producers hope to interview a representative from Ticketmaster and…

Kings can’t believe their luck

Kings Of Leon suffer from Vertigo shock

Second Dublin date added during presales

We’re not entirely sure what changed, but the Dublin presale through Ticketmaster.ie seems to be running by far more smoothly than the US and UK sales last week. During the presale for the June 24 date, a second Dublin date…

Ticketmaster accomodates unlucky U2.com members

Ticketmaster are e-mailing fans ‘whose records show’ they ‘unsuccessfully tried to use their presale passcode’. They are encouraging these fans to contact Ticketmaster with their code, phone number, venue and date. The e-mail further states Ticketmaster can’t guarantee availability but…

U2.com swap forum

Thumbs up to the U2.com Zootopia moderators for encouraging ticket swaps on the Live forum on the U2.com site. In this forum, you’ll be allowed to swap, buy and sell your U2 tickets at face value only. We’ve had many…

In the port of Amsterdam…

A lot of speculation has been going on about the stage setup for the Vertigo tour. There are rumours abound claiming the stage will be located in the middle of the floor. We can’t deny or confirm for all the…