Manchester security a disgrace

While we weren’t on site for the U2 concert in Manchester ourselves, reports are pouring in from the Manchester gig, specifying some extremely odd practices going on.

According to reports, people were given different instructions at different gates, sometimes even contradicting previous instructions. People with seated tickets were allowed early entry, disturbing the GA line, and causing lots of unrest.

While people were still in line at one gate, waiting for the doors to open, they were told the doors on the other side had already opened, causing even more panic and dangerous situations. In fact, the door on one side did open a lot earlier than on the other side, which coupled with wristband confusions caused people to miss out on getting into the first enclosure, despite having waited in line from early hours. We were told one girl broke her arm in the chaos and missed out on seeing U2 altogether.

But to top all this, reports have reached us that corrupt security stewards were actually offering desperate fans wristbands against hard cash (5 to 10 pounds).

But these are not the only problems. Now Ticketmaster, lastminute.com, and other ticket suppliers have refused to send out tickets to addresses outside of the UK. Foreign visitors are forced to collect their tickets at the box office, which can be a lot of hassle when planning to queue nice and early. And then there’s the people who ordered their tickets to be sent home, now can’t go and are now suddenly facing a box office collection.

We have it on good authority that Twickenham is doing their best to resolve the issues that came up in Manchester and we give them a big thumbs up for that.

While we realise U2 are not directly responsible for security measures taken at the different venues, we just wanted to give a shout out to make clear there have been security problems surrounding the gigs. Hopefully something will be done to ease things up a little and prevent people from getting hurt.

10 thoughts on “Manchester security a disgrace

  1. it was very very badly organised, we stood in the line from 10:30, i would say we were in the fist 200, (apart from the 300 that were let into a sectioned off area due to being much earlier than us), the next minute we were all told to move forward, and the people at the very front were forced to come round and make the line into a U shape, meaning they were now leavel with us, then around about 3:30 we seen people from the back of the line running to gate b1, which must have been the gate that opend early, so the ones at the back got in before us.

    to make matters worse once inside we seen no one handing out wristbands, so we just ventured onto the pitch, only to see a huge crowd of people running back up the staris as they had heard wristbands were being handed out inside the stadium concourse, but we decided to just go down and try for a good spot outside the barrier, which we got, 3 rows back on adams side, so great, good view, and then out of the blue a gang of about 10 drunked up, people decided they were just gonna push there way to the front, we couldnt move so ended up taking ourselves out, and heading for the back by the sound desk, so all that standing around all day, for nothing,

    amazing show, very very badly organised which led to us lining up all day for nothing

  2. it was very very badly organised, we stood in the line from 10:30, i would say we were in the fist 200, (apart from the 300 that were let into a sectioned off area due to being much earlier than us), the next minute we were all told to move forward, and the people at the very front were forced to come round and make the line into a U shape, meaning they were now leavel with us, then around about 3:30 we seen people from the back of the line running to gate b1, which must have been the gate that opend early, so the ones at the back got in before us.

    to make matters worse once inside we seen no one handing out wristbands, so we just ventured onto the pitch, only to see a huge crowd of people running back up the staris as they had heard wristbands were being handed out inside the stadium concourse, but we decided to just go down and try for a good spot outside the barrier, which we got, 3 rows back on adams side, so great, good view, and then out of the blue a gang of about 10 drunked up, people decided they were just gonna push there way to the front, we couldnt move so ended up taking ourselves out, and heading for the back by the sound desk, so all that standing around all day, for nothing,

    amazing show, very very badly organised which led to us lining up all day for nothing

  3. Okay, this is how my day went…

    Phoned lastminute.com to find out what time the box office at Hampden Park would open. “oh” they said “about an hour before the gates open”.

    “Oh” I said.

    Slight problem there. Hampden Park has designated queueing, eg, your ticket states which turnstile you are supposed to queue at.

    So… catch 22… how do I know where to queue? After phoning lastminute.com twice, getting an absolutely clueless response, and calling Hampden twice, getting one rather annoyed and one “you’re fucking nuts” reponse, I have now been told to just take my chances. 50% chance I get the turnstiles right.

    Then I get told Twickenham is going to do it all better. Woohoo! Except then they say you can’t start queueing without a ticket. Uhm, like, you know, those tickets that you won’t be able to pick up until 10 am.

    I’ve been getting more and more frustrated by the minute. On the phone to Twickenham now, and they can’t understand what the hell I’m talking about either….

    I’m so done with this.

  4. Okay, this is how my day went…

    Phoned lastminute.com to find out what time the box office at Hampden Park would open. “oh” they said “about an hour before the gates open”.

    “Oh” I said.

    Slight problem there. Hampden Park has designated queueing, eg, your ticket states which turnstile you are supposed to queue at.

    So… catch 22… how do I know where to queue? After phoning lastminute.com twice, getting an absolutely clueless response, and calling Hampden twice, getting one rather annoyed and one “you’re fucking nuts” reponse, I have now been told to just take my chances. 50% chance I get the turnstiles right.

    Then I get told Twickenham is going to do it all better. Woohoo! Except then they say you can’t start queueing without a ticket. Uhm, like, you know, those tickets that you won’t be able to pick up until 10 am.

    I’ve been getting more and more frustrated by the minute. On the phone to Twickenham now, and they can’t understand what the hell I’m talking about either….

    I’m so done with this.

  5. Okay, just off the phone with Twickenham, and while they were slightly nicer and more polite, it basically come down to “We’re very sorry, but you’re fucked anyway”

    So no queueing before 10 am for anyone that has to do the box office collection at Twickenham, because you won’t even be allowed to enter the queue. In Glasgow you’re allowed to enter the queue, but the box office opens much later than that, so you may find you’ve been waiting in the wrong line all along.

  6. Okay, just off the phone with Twickenham, and while they were slightly nicer and more polite, it basically come down to “We’re very sorry, but you’re fucked anyway”

    So no queueing before 10 am for anyone that has to do the box office collection at Twickenham, because you won’t even be allowed to enter the queue. In Glasgow you’re allowed to enter the queue, but the box office opens much later than that, so you may find you’ve been waiting in the wrong line all along.

  7. I was able to collect my “will call” tickets for Madison Square Garden a couple of days before the show even tough the purchase e-mail from ticketmaster stated that i would only be able to collect them on the day of the show.
    I wonder if in European stadiums this will happen or not. Has anyone asked about this?

  8. I was able to collect my “will call” tickets for Madison Square Garden a couple of days before the show even tough the purchase e-mail from ticketmaster stated that i would only be able to collect them on the day of the show.
    I wonder if in European stadiums this will happen or not. Has anyone asked about this?

  9. yeah gate b which seemed to be the one with most if not all presales was one of the main probs – we started queuing before the ground security placed a divding wall. When they did they locked the 200 or so in the front of the queue. This wasn’t a bad situation a it let us wander in and out etc.

    We organised ourselves into 2 queues waiting for gates to open. Then after a considerable delay it appeared they had probs opening one of the gates. So they opened 1 gate for 2 queues and there was a big rush.

    the 2nd night was way better organised and they did away with the wristbands – opting for a rubber stamp for those who enter the enclosure. On the 1st night they weren’t even sure of how many people they let in cos they counted the people entering but not the people leaving. SO when the people who left returned, they were counted twice.

    i think the main blame for the fiasco was with the city ground security who were not prepared i anyway to deal with people quing up from the night b4 and the early hours

    tho the promoters’ security and the band’s had lots of responsibility in this too

  10. yeah gate b which seemed to be the one with most if not all presales was one of the main probs – we started queuing before the ground security placed a divding wall. When they did they locked the 200 or so in the front of the queue. This wasn’t a bad situation a it let us wander in and out etc.

    We organised ourselves into 2 queues waiting for gates to open. Then after a considerable delay it appeared they had probs opening one of the gates. So they opened 1 gate for 2 queues and there was a big rush.

    the 2nd night was way better organised and they did away with the wristbands – opting for a rubber stamp for those who enter the enclosure. On the 1st night they weren’t even sure of how many people they let in cos they counted the people entering but not the people leaving. SO when the people who left returned, they were counted twice.

    i think the main blame for the fiasco was with the city ground security who were not prepared i anyway to deal with people quing up from the night b4 and the early hours

    tho the promoters’ security and the band’s had lots of responsibility in this too

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